Primus Pattaya has enhanced its after-sales services by elevating its EV body and paint repair capabilities to meet the highest Mercedes-Benz standards. Customers can take advantage of exclusive offers, including free excess fees when claiming a full-car paint job, or a free backup battery for purchases over 20,000 THB. These special promotions are available exclusively at Primus Pattaya until December 15, 2024.
Mr. Jirapol Rujivipat, Managing Director of Primus Autohaus Co., Ltd., revealed that as part of the Primus Group’s commitment to providing the highest level of customer service in both sales and after-sales, the company places great importance on developing its personnel and selecting state-of-the-art tools and technologies. These efforts are aimed at improving service quality and meeting the diverse needs of customers to ensure the highest level of satisfaction.
Recently, Primus Pattaya has reinforced its excellence in Mercedes-Benz body and paint repairs by further enhancing the expertise of its specialists. Technicians have undergone advanced training in EV body and paint repair, aligned with the highest standards set by Mercedes-Benz. The training includes the skills to disassemble, cut, weld, and reassemble vehicle body structures, including steel, aluminum, and other metals, enabling staff to fully understand the materials, structures, and systems involved in modern vehicle repair.
Primus Pattaya has also equipped its repair center with top-tier specialized tools and equipment for body and paint repairs, including the Car-O-Liner tool set, computer-based body measurement systems, CELETTE X-ONE body pulling benches, NOVA VERTA paint booths, and TECOPOINT infrared robotic curing systems. The center uses high-quality, eco-friendly water-based paints and all work is subject to strict color measurement checks using a high-intensity 1,500 Lux lighting tunnel to ensure the highest standard of repair quality.
The Mercedes-Benz service center at Primus Pattaya, located on the Pattaya-Na Jomtien road, features 17 repair bays, capable of servicing over 200 vehicles per month. The center offers a wide range of services for both combustion engine and electric vehicles, across all models and sub-brands, and works with major insurance companies for claims. Specialized teams are available to assist customers with insurance claim processing and provide updates on the repair status at every step of the process.
Primus Pattaya invites customers to experience its leading after-sales services with special offers: free excess fees when bringing a Mercedes-Benz in for a full-car paint job or choose the “Power Your Star” campaign for general maintenance or the purchase of Mercedes-Benz merchandise. Customers spending over 20,000 THB can receive a free backup battery worth up to 12,360 THB or a 50% discount on a battery replacement, with a maximum discount of 12,000 THB (excluding labor charges).
Special promotion: UOB Mercedes-Benz credit cardholders can enjoy 15% cashback on purchases over 9,000 THB per transaction and earn 20x reward points for every 25 THB spent, at Primus Pattaya Phase 1 in Na-Jomtien and Phase 2 in South Pattaya. This offer is valid until December 15, 2024.
For more information, please contact Primus Pattaya at Tel. 038 051 555 or via Line: @primuspattaya.
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